Sales Coordinator

At this time we are only taking applications. We will contact you if/when a position becomes available.

To help our company grow, we need a strong sales team. We are seeking someone that is friendly, reliable, and has a great attention to detail to help our sales team sell the products and services that our customers have grown to rely on. The ideal candidate will be a quick learner that has strong communication skills and is very detail oriented. It is essential that everyone in our sales department be personable and professional.

Pay: This position is paid hourly. At this point in time the starting rate is negotiable as it is based on relevant experience and established skills, therefore there is not a locked starting rate in place for this position.

Benefits:

• 401K, Health, Dental and Life Insurance available.
• Flexibility in Hours and Vacation
• 6 Paid Holidays and Paid Vacation Time after a year.
• Coffee is Provided in the Break Room
• All the Gear to Help you Succeed
• Frequent Pot Lucks and Meals Brought in Monthly by Management to celebrate the Month’s Birthdays and Employment Anniversaries
• Opportunity to work with a variety of people
• The opportunity to go to industry shows and conventions for additional learning opportunities

Key Responsibilities:

• Assists in answering the phone as needed
• As needed assisting new customers with questions, orders, or art requests when others are not available to help
• Taking phone calls when assigned sales staff are out of the office or unavailable
• Assisting in responding to e-mails when assigned sales staff are out of the office
• Assisting in e-mailing customer contact lists and clinic leads for sales staff as needed
• Helping assigned sales staff maintain correct information in our database
• Writing up orders as needed and reviewing orders for sales staff as needed
• Submitting names and numbers to our heat press department as needed
• Submitting art requests to our art department as needed and following up when art requests are approved to verify order statuses
• Putting together sample requests for sales staff
• Entering hard copy data electronically, while maintaining accuracy and entering in a timely manner
• Ensuring accurate data within the internal operating system
• Performing electronic filing and scanning as needed
• Entering payments and running credit card payments as needed
• Preparing online stores for submission to be built – verifying product availability, ensuring artwork works on all chosen items, completing the excel spreadsheet, and submitting the information to our online stores team to be built
• Navigating our online store platform to prepare online stores for processing by creating work orders, assisting in looking up customer orders, and verifying store information matches the submitted spreadsheet
• Rectifying back orders for online stores by contacting customers and presenting them their options for their order
• Answering any online store status questions from customers and assisting with any refunds, adding/removing products, etc that need to be done for an online store
• Monitoring where in production the assigned salespeople’s stores Are
• Lining Up the assigned sales staff’s online stores to be sorted when all orders are produced
• Printing the receipts and required documents for sorting for the assigned sales staff
• Assisting with any additional administration responsibilities deemed necessary