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Sales Coordinator

Date Posted
September 8, 2023
Type
Full Time

Job Details

To help our company grow, we need a strong sales team. We are seeking someone that is friendly, reliable, and has a great attention to detail to help our sales team sell the products and services that our customers have grown to rely on. The ideal candidate will be a quick learner that has strong communication skills and is very detail oriented. It is essential that everyone in our sales department be personable and professional.

Pay: This position is paid hourly. At this point in time the starting rate is negotiable as it is based on relevant experience and established skills, therefore there is not a locked starting rate in place for this position.

Benefits:

  • 401K, Health, Dental and Life Insurance available.
  • Flexibility in Hours and Vacation
  • 6 Paid Holidays and Paid Vacation Time after a year.
  • Coffee is Provided in the Break Room
  • All the Gear to Help you Succeed
  • Frequent Pot Lucks and Meals Brought in Monthly by Management to celebrate the Month’s Birthdays and Employment Anniversaries
  • Opportunity to work with a variety of people
  • The opportunity to go to industry shows and conventions for additional learning opportunities

Key Responsibilities:

  • Assists in answering the phone as needed
  • As needed assisting new customers with questions, orders, or art requests when others are not available to help
  • Taking phone calls when assigned sales staff are out of the office or unavailable
  • Assisting in responding to e-mails when assigned sales staff are out of the office
  • Assisting in e-mailing customer contact lists and clinic leads for sales staff as needed
  • Helping assigned sales staff maintain correct information in our database
  • Writing up orders as needed and reviewing orders for sales staff as needed
  • Submitting names and numbers to our heat press department as needed
  • Submitting art requests to our art department as needed and following up when art requests are approved to verify order statuses
  • Putting together sample requests for sales staff
  • Entering hard copy data electronically, while maintaining accuracy and entering in a timely manner
  • Ensuring accurate data within the internal operating system
  • Performing electronic filing and scanning as needed
  • Entering payments and running credit card payments as needed
  • Preparing online stores for submission to be built – verifying product availability, ensuring artwork works on all chosen items, completing the excel spreadsheet, and submitting the information to our online stores team to be built
  • Navigating our online store platform to prepare online stores for processing by creating work orders, assisting in looking up customer orders, and verifying store information matches the submitted spreadsheet
  • Rectifying back orders for online stores by contacting customers and presenting them their options for their order
  • Answering any online store status questions from customers and assisting with any refunds, adding/removing products, etc that need to be done for an online store
  • Monitoring where in production the assigned salespeople’s stores Are
  • Lining Up the assigned sales staff’s online stores to be sorted when all orders are produced
  • Printing the receipts and required documents for sorting for the assigned sales staff
  • Assisting with any additional administration responsibilities deemed necessary

 

Requirements

What We Are Looking For:

  • A high attention to detail
  • Proficiency in Excel and Outlook
  • Strong written and verbal communication skills
  • Must be willing to assist customers and handle issues
  • Be able to keep composure and organization when handling time sensitive orders that demand quick turnarounds during our busy seasons
  • Must be organized
  • Must be able to adapt to change
  • Must be willing to help with a variety of office tasks

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